1. Introduction
SRK Corporate Services L.L.C (“we”, “our”, or “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.srksolutions.ae or use our services. By using our website or services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
- Personal identification information: name, email address, phone number, Emirates ID number, passport details
- Business information: company name, trade licence number, business address
- Document copies submitted for attestation, translation, visa, or government service processing
- Payment and billing information
- Technical data: IP address, browser type, device information, pages visited, and cookies
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and manage the corporate, legal, and government services you have requested
- To process applications, documentation, and filings with relevant UAE authorities
- To communicate with you regarding your service requests, updates, and support
- To send promotional content and marketing materials (you may opt out at any time)
- To comply with applicable UAE laws, regulations, and government requirements
- To improve our website, services, and customer experience
- To detect and prevent fraud or other unlawful activity
4. Sharing Your Information
We do not sell your personal data. We may share your information in the following limited circumstances:
- With UAE government authorities, courts, and regulatory bodies as required to process your service requests (e.g., RERA, RDC, DLD, AMER, Tasheel, GDRFA)
- With trusted third-party service providers who assist us in delivering our services, under strict confidentiality agreements
- With professional advisors such as legal counsel or auditors, where necessary
- If required by law, court order, or government regulation
- In connection with a merger, acquisition, or sale of business assets, where you will be notified
5. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable UAE laws and regulations. Document copies submitted for government processing may be retained for a minimum period as mandated by law.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and serve relevant content. You may control cookie settings through your browser preferences. Disabling cookies may affect certain website functionality.
8. Your Rights
Under applicable UAE data protection regulations, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data, subject to legal retention requirements
- Withdraw consent for marketing communications at any time
- Lodge a complaint with the relevant UAE regulatory authority
To exercise any of these rights, please contact us at info@srksolutions.ae.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their individual privacy policies.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of our services following any changes constitutes your acceptance of the revised policy.